What happens next:

Once you submit this form, we’ll review your request and respond within 48–72 hours (business days).

• Step 1 — Confirmation: You will see a confirmation message on this page after submitting.
• Step 2 — Starter/Checkpoint (standard): Every student begins with a Starter Lesson or Checkpoint Lesson to confirm level, clarify goals, and choose the best tutoring route.
• Step 3 — Quick clarifying questions (if needed): If details are missing (goal, deadline, current level, or availability), we will ask a few short questions by email.
• Step 4 — Next-step options: We provide a clear recommendation for the best route (e.g., General English, Exam Prep, Writing Support, or Family/Group) and explain the next booking steps.
• Step 5 — Plans and structured programs: If you request a detailed long-term plan, we discuss scope first. Formal plans may be paid services and will be confirmed before any work begins.
• Step 6 — If you don’t hear back: If 72 business hours pass, please check spam/junk, then email us directly.