Business English FAQs: Find quick answers below. For full rules, please see Policies & Procedures . Business English is a premium, highly personalized program built around your role, communication goals, and real workplace situations (meetings, emails, presentations, calls, and professional writing). Your tutor adapts lesson content, pacing, and practice methods while following Akademia Academy standards. Toolkit: Premium Business English builds a professional toolkit —meeting frameworks, email/templates, role-specific phrase banks, tone upgrades, and targeted correction patterns—tailored to your job, industry, and communication priorities.
Q: What is included in Business English?
A: Business English is a premium professional communication program. Lessons are built around the exact communication you need at work—what you say, who you speak to, and the outcomes you must deliver. Depending on your goals, your tutor may prioritize: ~ meetings and calls (updates, opinions, decisions, problem-solving) ~ email and message writing (tone, clarity, structure, professionalism) ~ presentations (signposting, clarity, confidence, Q&A handling) ~ role-specific vocabulary and phrasing (industry + workplace language) ~ professional tone (diplomatic, direct, persuasive, and confident) Because it’s premium, lessons go beyond “general practice”—they focus on precision, performance, and repeatable improvement. Example: If you struggle to speak under pressure, your tutor may build a “meeting toolkit” (phrases + structures + practice) and train it until it becomes automatic.
Q: Is it only for managers and executives?
A: No. It’s premium because it’s tailored, not because it’s only for senior titles. Any professional who needs stronger English at work can benefit—especially if you need to sound clear, credible, and confident in high-stakes communication. The tutor adjusts complexity, tone targets, and task types based on your role and workplace context. Example: A specialist may focus on clear technical explanations and concise email updates, while a manager may focus on leading discussions, aligning teams, and handling disagreement diplomatically.
Q: Can lessons match my job and industry?
A: Yes—this is one of the main premium features. Your tutor personalizes language, scenarios, and practice to your work reality while keeping everything professional and non-confidential. You can share general context (role, responsibilities, typical meetings, common email types), and the tutor will tailor lessons to fit. Premium personalization often includes: ~ role-specific scenarios (calls, meetings, negotiation moments, stakeholder updates) ~ vocabulary that matches your work (high-frequency + industry-relevant terms) ~ tone calibration (how formal/direct you need to sound) ~ reusable phrasing patterns that make work communication faster and easier Example: If you work with suppliers, practice might include polite pressure, timeline negotiation, and follow-up language that remains professional and firm.
Q: Do you focus more on speaking or writing?
A: Your tutor prioritizes what improves your workplace performance fastest. Premium programs often start with your most urgent needs and then broaden into balanced skill-building. Some learners need meeting confidence first; others need writing polish and tone control first. The tutor chooses a route that matches your deadlines, job demands, and comfort level. Example: If you have frequent meetings but avoid speaking, your plan may begin with speaking frameworks and response training. If your emails create misunderstandings, your plan may start with clarity, tone, and structure.
Q: What do you practice for meetings and calls?
A: Meeting and call training is premium because it focuses on real performance, not generic conversation. Your tutor may help you build: ~ clear updates (progress, blockers, next steps) ~ confident participation (jumping in naturally, keeping your point concise) ~ professional disagreement and pushback (firm but respectful) ~ clarification techniques (avoiding confusion, confirming decisions) ~ “pressure handling” (speaking when interrupted, correcting yourself smoothly) Tutors can use different methods (guided speaking, roleplay, frameworks, rehearsal), but the premium goal is the same: repeatable, confident workplace communication. Example: You practice a “weekly update structure” until you can deliver it smoothly without translating in your head.
Q: How do you improve emails and business writing?
A: Premium writing support is practical and outcome-driven. Your tutor focuses on: ~ clarity (short, complete messages that reduce back-and-forth) ~ tone (professional, polite, confident—never rude or overly casual) ~ structure (openings, purpose lines, bullet points, clear asks, closings) ~ high-impact corrections (fixing patterns that affect credibility) ~ reusable templates that fit your job (follow-ups, requests, updates, escalation) This isn’t about “perfect grammar” for its own sake—it’s about writing that gets results and sounds professional. Example: You learn a follow-up template that is firm but respectful, and you practice adapting it for different situations.
Q: Will you teach vocabulary and “business phrases”?
A: Yes—premium vocabulary training prioritizes useful workplace language you can use immediately, plus natural phrasing that improves professionalism. This can include: ~ high-frequency workplace vocabulary (priorities, deadlines, risks, alignment) ~ diplomacy and tone phrases (“Just to clarify…”, “From our side…”, “Would you mind…”) ~ role/industry vocabulary (as needed) The premium approach is not memorizing lists; it’s building a personal phrase bank and practicing it repeatedly until it becomes natural in speaking and writing. Example: You build a “meeting phrase bank” for agreeing/disagreeing and use it in practice until it becomes automatic.
Q: How do packages work for Business English?
A: Packages are the best value and also support premium personalization. Lesson 1 becomes a Starter Session (new students) or Checkpoint Session (transferring students) so your tutor can confirm your level, identify your highest-impact workplace needs, and recommend the most effective route. After Lesson 1, lessons stay flexible, but premium programs typically emphasize: ~ a clear direction (so lessons connect and progress is visible) ~ targeted improvement (fixing the patterns that affect performance most) ~ professional tone and clarity (so communication sounds credible) Example: Two students may both be “Business English” but follow different priorities—one targets meeting performance; another targets writing tone—based on role, urgency, and goals.
Q: Can you help with presentations and interviews?
A: Yes. Premium support can include presentation rehearsal, Q&A handling, and interview-style speaking. The tutor adjusts focus based on your timeline and role requirements. Example: If you have a presentation soon, lessons may include structure, signposting language, rehearsal, and confident Q&A responses.
Q: 30-minute vs longer lessons — what’s the difference?
A: Both options are available, and the best choice depends on your schedule and the complexity of your goals. ~ 30-minute lessons are ideal for focused, high-impact work such as: practicing one meeting scenario, polishing a single email type, drilling key phrases for calls, or rehearsing a short update repeatedly until it becomes automatic. ~ Longer lessons allow more depth: extended speaking practice, fuller feedback, multi-step tasks (e.g., meeting roleplay → correction → upgraded language → second attempt), and more time for writing refinement or presentation practice. Because Business English is premium, your tutor can also help you choose the format that matches your workload, deadlines, and communication priorities. Example: If you have weekly stakeholder updates, short lessons can train a repeatable update structure. If you’re preparing a presentation or need deeper writing work, longer lessons are usually more efficient.